Written by Jay-ar M. Arante
The Land Transportation Office (LTO) admitted that it is lacking personnel and this is the reason why their operation has slowed down.
According to LTO Aklan Clerk and Examiner Roy Conte, they still cannot add personnel since they are waiting for the mandate from the higher office of the LTO.
Conte also reiterated that most of the problems encountered are at the Cashier because they have only one cashier personnel.
He said that the addition of personnel is a decision from their Regional Office in the province of Iloilo.
Conte also added that he had noticed that their office was already too small since applicants for driver’s license had increased. This limitation is being considered as one of the problems that led to their slowed down operation.
It was learned that some applicants could not avoid getting annoyed and get angry because of the slow process especially in payment transactions.
Meanwhile, the LTO Kalibo is striving to render fast and orderly service to their customers at their workplace.
Translated/Edited by Rodel J. Abalus