Saturday, November 3, 2012

Empty, Incorrect CDs from Helmet Dive Operators Complained by Tourists

By: Ver Esclamado
Easy Rock Boracay / Yes FM Boracay
November 3, 2012

Boracay tourists complained of seasport operators’ and commissioners’ false promise of providing them CD with accurate pictures.

This was learned when two groups of tourists from Manila found out that their activity CD was blank or has the pictures of different people.

Back in June this year, Dimple Argao and his group complained that their helmet dive operator provided them their activity CD without their pictures. Similarly, the group of Joan Javier’s also had their helmet dive with the same operator and complained because she found out that their activity CD was empty.

The incidents were reported to the concerned helmet dive operator. The operator asked the complaining groups to submit the “CD number” printed on their issued CD for reference and for easy search. The two groups however ceased to make follow ups and has since have not sent the requested information.

Just recently, another group from Manila complained that their commissioner failed to show up to deliver on the agreed time the promised CD of their helmet diving pictures. The group’s activity was operated by another helmet dive operator but they could not tell if their commissioner was an employee.

 According to Anna Leona, their commissioner was no longer responding to their text messages as their departure time approached. Anna has assigned a drop post for the commissioner to deliver the CD but as of press time, no activity CD was handed over from the said commissioner.

The tourists suggested that operators should allow them to check their activity CD for accurate content before parting ways or before leaving their premises.

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